I usually don't post in forums, but this topic infuriated me so much that I had to let everyone know what has happened.
A little information, I have been vegan for about 9 months and before turning vegan had gone to numerous fast food restaurants. Obviously, turning vegan has limited my options immensely, but I have found a few chains, that I can for the most part trust. Subway is one of those options. Over the past few months, I have noticed that the 3-4 subways in my area have stopped carrying carrots and spinach, which we all know both provide valuable nutrients to both vegans and omnis alike. Also, when ordering a veggie sandwich, I had to ask 3-4 times to get an appropriate amount of veggies to make up for the lack of meat. They employees seemed almost defensive for being bothered with a nonmeat eater's request. Upon inquiry to the loss of my favorite veggies, I was told that they stopped carrying them. I decided to take action and email the company directly, telling them why having more vegetables is obviously a healtier option, something that Subway has been claiming for years. I urged my friends and family to also take action and let Subway know that these veggies needed to be brought back. Today, my mother received this generic response from the company, basically saying to suck it up...
"Thank you for your recent inquiry regarding one of the items offered at
In order to consistently provide satisfaction to our customers by offering
high quality food with exceptional service that is a good value, we must
continuously review our menu and the ingredients that we use.
Occasionally, we find that some items are not popular, some have declined in
overall popularity, some are in short supply or are difficult to work with.
In order for us to make room on our menu and in our restaurants for new and
exciting foods, we must sometimes choose to not offer or discontinue items
from the national menu. Some locations may continue to offer discontinued
items as a local item.
We understand that this sometimes makes a customer's favorite food
unavailable. Please be assured that there are still many other great tasting
items at your local SUBWAYR restaurant. Perhaps one of them may be your new
I apologize for any inconvenience and appreciate you taking the time to
contact us. SUBWAYR looks forward to your continued visits."
I would just like to urge everyone to take a stand against Subway and let them know that we will not tolerate their other "new and exciting foods".
Thanks for listening.
well, it's been quite a while since I've been in a Subway, but I'm fairly certain NO Subway in New Zealand has ever offered avocado. I freakin' looooove avocado. hmmprh. You guys are just too lucky, you know? ; )
They do... but not as we know it. It isn't slices, it's mush kinda like guacamole...in a bottle like the sauces are...and bright green. Tastes like nothing. I have no idea what they add to it, but I wouldn't be confident it's vegan, or even that it's really avocado.... bleurgh.
It may not be. I once bought ready made guac in our supermarket, and when I read the ingredients, it was 65% green peas.
I personally think it would be better if they stopped carrying something that wasn't selling well so it wouldn't just get tossed in the garbage at the end of the night.
Don't get me wrong, I know it sucks that you can't get everything you want on your sandwich. Maybe you could add your own spinach and sliced carrots?
i always want to put avocado on my sandwich when i go there. if i remember and have one i take it to add to the sandwich. now that will fill you up.
Yes. And mushrooms.
We can't expect them to lose money if an item doesn't sell and is getting wasted. If a vegeatarian restaurant had some wierd random vegetable on the menu that you liked, and took it off because no other vegetarian ordered it...would you be this mad?
I don't eat at subway or pretty much any 'faster/fast food' type place.
Anything you get their is probably not vegan because people who make the subs don't change their gloves when switching from meat and veggies, and I've seen meat dropped into the lettuce and into the pickles.
I worked at Panera Bread which is supposed to be upper-class faster food and it was horrible. I worked on salads. We didn't have scoops and had to pick everything up with our gloves. So for like the cobb salad we would grab in this specific order (all with the same gloves) lettuce, egg, bacon, tomatoes (so all the gunk washed off into the tomato juice), onion, and ... I forget the last veggie.
I wanted to change gloves between touching meats and veggies and they flat out told me 'NO' that would take too much time to do and people need to have their meals in less that 5 minutes.
And I also saw a ton of people get salads specifically without meat but the workers would accidentally put it on. But instead of making a new salad, they were told to just 'remove the meat and give it to them' so there were meat juices on it!
I was appalled and quit. But I'm sure it's no different where ever you go. Most places aren't into quality or detail, they just want their cheap products whored out as quickly as possible.
It's cheaper and safer just to buy your own ingredients and put it together yourself. And subs wrap and keep well.
I am the same way. I feel like the only person in the United States that eats out maybe 3x a year at most if that (even before I was vegan I rarely ate out). I have a hard time with restaurants and especially fast food chains. There is so much hidden junk in their food and they waste so much food (and I cant imagine Subway's bread is vegan at all; I dont buy commercial bread anymore but make my own batches because I have not found one single bread that doesnt have something nonvegan in it). Years ago I worked at Taco Johns. I lasted two months as I just hated it. At least some restaurants are giving leftovers to soup kitchens which is nice. I also do not like to support an industry that relies heavily on factory farming for its food products which most restuarants fall under, regardless of vegetarian options. I do know of at least two local restaurants where I live though that serve only organic food from local farmers, although the farmers still slaughter their animals eventually. I struggle with shopping at regular groceries for the same reason, but I guess even the Whole Foods Coop I go to sells meat/dairy so there isnt any way around that. At least they are making more of an effort to be conscious of where the food is supplied from. I do however have a choice NOT to support the restaurants that are not taking responsibility for where their food is coming from. Subway talks about "going green" and yes they are taking environmental steps, but there is NO mention of the meat industry they support and how that impacts the environment, the animals, and our health.
standing in line at Subway
waiting to pay $5 for a foot-long veggie
that's so full of vegetables that they have to try three different times to close it
the guy in line ahead of me
who has six sad looking meatballs and two slices of cheese
pay $5 for his sub, too
On-topic: Seriously, carrots have no business being on a sandwich in the first place. BAN THEM FOREVER!
That looks good. I find it interesting that they were introduced in the DC area and not Portland, OR. Right now I am just thankful for their "Veggie max" patty that I my ovo-lacto daughter loves. I checked for ingredients on line and it was not listed. Must fall under their "regional menu items" that are not on the web site :(
I have seen once or twice that they sometimes have a vegan pattie now, not sure what was in it completely but you cant advertise something as vegan when its not can you?
As for the lack of veggies if i want a lot of something i just tell them "extra ____" for that item and usually they then give a decent amount of it.